Reference

a200m Privacy Policy for Your Account

The a200m Privacy Policy explains how we collect, use and protect the details connected with your account, including phone verification, login activity and wallet records for DANA, OVO…

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a200m a200m Privacy Policy for Your Account
PRIVACY HELP PATH

Where to Ask About Your Data

A direct support route helps you handle a privacy question without guessing which account screen to use.

Account data request Ask us to confirm what account details we hold, why they are used and which verification step connects them to your a200m profile. We may ask for account details already known to you so we can avoid releasing information to the wrong person.
Wallet record question For a privacy question about a payment record, send the transaction date, payment rail and reference shown in your account. We use that information to locate the record while keeping your PIN, password and one-time verification code out of the support conversation.
Access or correction Use the support path to request a copy, correction or clarification of personal data connected with your account. Tell us which field appears wrong, such as a phone detail or account name, and we will explain the next account step where local law permits.
DATA HANDLING PRACTICE

How We Apply the Privacy Policy

Privacy work is part of the account flow, not a separate promise hidden away from the cashier path.

Account details

We may hold the details needed to create and maintain your account, including your phone number, verification status and messages sent to support. We use these details to provide access, answer a request and identify the correct account when you ask us to change or retrieve data.

Payment references

A wallet or bank record can contain a payment rail, reference, amount and status needed to reconcile an account action. DANA, OVO, GoPay, QRIS, virtual account and bank transfer details are handled for matching and support, rather than for collecting your private wallet credentials.

Device and cookies

Our site may use cookies and similar device signals to keep a session working, remember selected settings and identify suspicious access. You can manage cookie settings through your browser. Removing some cookies may require you to sign in again or repeat a phone verification step.

Security controls

We protect account access through sign-in checks, phone verification and monitoring for unusual device or session activity. Never send your password or one-time code to support. If you see an unfamiliar sign-in, contact us through the account help path and change your access details promptly.

Retention approach

We retain personal and transaction records only for as long as they support account operation, security investigation, dispute handling or a legal requirement. When a record is no longer needed for those purposes, our process is to remove it or keep it in a form that does not directly identify you.

Your privacy contact

You can ask about access, correction, deletion, processing purpose or a copy of your personal data through support. Include enough account context for us to verify ownership, but do not include wallet PINs or login codes. We will explain available action and any limits where local law permits.

Privacy Policy Answers for a200m

These Privacy Policy answers cover the questions we expect you to ask before opening an account or sending a data request. If your situation involves a specific payment record or access event, contact support with the account details needed to locate it. We will handle the request according to the policy and where local law permits.

We use your phone number to create or identify your account, complete the phone verification step and help protect sign-in activity. It may also help us locate a support request. We do not need your wallet PIN or one-time code to answer a privacy question.

Yes. The Privacy Policy covers payment references and status details connected with DANA, OVO, GoPay and QRIS, as well as bank transfer and virtual account records. We use those details to match account activity, investigate a receipt question and respond to a data request.

We may use browser, device and session signals to keep your account session working, remember settings and identify unusual access. Cookies can also mean you need to sign in again after removal. Your browser controls can manage cookies, subject to functions required for account security.

You can contact support to request access to personal data connected with your account. Include your account phone detail and describe the records you want, such as profile or payment references. We may verify ownership before responding, and the available scope depends on local law.

Send a correction request through the support path and identify the field that needs changing, such as a phone detail or account name. We may ask for information already linked to your account to confirm ownership. We will explain the next step where local law permits.

We keep records for the period needed to operate your account, secure access, resolve payment or account disputes and meet legal duties. The period can differ by record type. When the purpose ends, we aim to remove the record or reduce direct identification.

Use our support channel and state that your request concerns the Privacy Policy. Add your account identifier, the data category involved and any relevant payment reference, but never include a password, PIN or one-time code. We will route the request for account access, correction or clarification.

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